Admin ConsoleUser Management

Claimed Domains

Enterprise customers can claim domain ownership (eg. mycompany.com) for their organizations. Claiming a domain supports the following features:

  • Claimed member accounts: When you claim a domain, any organization member accounts that have email addresses with a matching domain (e.g. jdoe@mycompany.com) will also be claimed by your organization. Claimed member accounts are functionality owned by the organization, restricting users from taking some account actions and allowing administrators to delete the account outright instead of only removing them from the organization. Learn more.

  • Easier SSO for members: When you claim a domain, any organization member accounts that have email addresses with a matching domain (e.g. jdoe@mycompany.com) will, during SSO, automatically bypass the step that would require them to enter an SSO identifier.

  • Automatically verify member emails: When you claim a domain, any organization member accounts that have email addresses with a matching domain (e.g. jdoe@mycompany.com) will have their email automatically verified when onboarded.

Domains can be claimed with a valid and unique-to-Bitwarden DNS TXT record.

Claim a domain

In order to claim a domain, Bitwarden must verify that:

  • No other organization has verified the domain.

  • Your organization has ownership of the domain.

Bitwarden will use a DNS TXT record to validate a domain claim. This DNS TXT record must be kept active and available at all times, as Bitwarden will continually check for it.

To claim a domain:

  1. Log in to the Bitwarden web app and open the Admin Console using the product switcher:

    Product switcher
    Product switcher
  2. Navigate to SettingsClaimed domains:

    Claiming a domain
    Claiming a domain

  3. On the Claimed domains screen you will see a list of active domains, along with status checks and options. If you have no active domains, select New domain.

    tip

    If you're claiming a domain for the first time, the single organization policy will automatically be activated during the claiming workflow. This policy is required for organizations claiming domains moving forward, however if you claimed a domain prior to the 2025.1.1 release you will not be subject to this requirement.

  4. In the pop-up window, enter a Domain name.

    note

    The format of the domain name entry should not include https:// or www..

  5. Copy the DNS TXT record and add it to your domain.

  6. Select Claim domain.

Manage your domains

You can manage and view the status of your domains from the Claimed domains page.

Verified domain
Verified domain

Select the domain name, or the menu located on the right side of the domain item if you wish to edit, or delete a domain.

The menu provides additional options to Copy DNS TXT records, and to manually verify domain if automatic verification was not successful during the new domain setup.

Domains will have a status of UNVERIFIED or VERIFIED.

warning

Bitwarden will attempt to verify the domain 3 times during the first 72 hours. If the domain has not been verified within 7 days after the 3rd attempt, the domain will be removed from your organization.

Domain setup activities will be logged in the organization event logs. To view events, navigate to ReportingEvent logs in the Admin Console.

Once your domain is claimed

Once your domain is claimed and verified, your organization will gain access to the following:

Claimed member accounts

When you claim a domain, any organization member accounts that have email addresses with a matching domain (e.g. jdoe@mycompany.com) will also be claimed by your organization. Claimed member accounts are functionality owned by the organization, resulting in a few key changes to the way the account works:

Org-managed account deletion

Claimed member accounts can be outright deleted by organization administrators, instead of only being able to be removed from the organization. Owners and admins can delete a claimed account from the Admin Console's Members page using the menu:

Delete claimed accounts
Delete claimed accounts

Members of your organization that do not have claimed accounts can be Removed from the organization instead.

note

Directory Connector and SCIM do not have the ability to delete claimed accounts, this action can only be taken by admins and owners from the web app Admin Console.

Restricted access to account actions

Users with member accounts will be restricted from:

  • Modifying their account email address.

  • Leaving the organization.

  • Purging their vault.

  • Deleting their account.

Easier SSO for members

When you claim a domain, any organization member accounts that have email addresses with a matching domain (e.g. jdoe@mycompany.com) will, during SSO, automatically bypass the step that would require them to enter an SSO identifier.

Suggest changes to this page

How can we improve this page for you?
For technical, billing, and product questions, please contact support

Cloud Status

Check status

Level up your cybersecurity knowledge.

Subscribe to the newsletter.


© 2024 Bitwarden, Inc. Terms Privacy Cookie Settings Sitemap

This site is available in English.
Go to EnglishStay Here